Our Vision

Our Vision

Exceeding expectations, delivering better healthcare

Our Mission

To have delighted customers using our products and services for life

We do this by:

  • Continually improving our customers’ experiences
  • Facilitating the development of healthcare products and services that enhance and improve lives, and ensuring their effective distribution
  • Striving to produce sustainable strong commercial performance
  • Being an approachable, fair and equitable employer of choice
  • Embracing a diverse workforce, an inclusive culture and a healthy work–life balance
  • Promoting the health and safety of employees at all times
  • Celebrating and praising success, achieving recognition through external awards and accreditations
  • Aspiring to preserve natural resources and to minimise the environmental impact of our activities
  • Encouraging involvement in community and charitable projects

Our Values

  • Customer Focused, because we aim to provide the patient with the best possible service today and an even better one tomorrow
  • Accountable, for the decisions that we make and the actions that we take and for our personal development, performance and contribution to business results
  • Proactive, because everyone in the organisation needs a ‘can do’ attitude and desire to continuously improve in order to achieve our mission
  • Lead by example, through demonstrating sustained commitment to achieving the Company’s goals and effectively living our vision, mission and values
  • Teamwork, through communicating effectively with each other, encouraging involvement and recognising the value of all individual and team contributions
  • Integrity, because we deal with people as individuals, treating them with fairness, dignity and respect

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